Contact Us

If you have a comment or a question for OSFI, you can contact us by telephone or fax, by mail, or by email.

If you have a complaint about a federally regulated financial institution, please visit the Filing a complaint about financial products and services webpage from the Financial Consumer Agency of Canada.

General enquiries

Phone: 1-800-385-8647 
TTY: 1-800-465-7735
Fax: 613-990-5591

To access OSFI employees' telephone numbers, please search the Government Electronic Directory Services (GEDS)

Mailing addresses

Ottawa (Head Office)

255 Albert Street
12th Floor
Ottawa, Ontario
K1A 0H2
Telephone (reception): 613-990-7788


Suite 1900
121 King Street West
Toronto, Ontario
M5H 3T9
Telephone (reception): 416-973-6662


2001 Robert-Bourassa Boulevard
Suite 530
Montreal, Quebec
H3A 2A6
Telephone (reception): 514-283-4836


P.O. Box 11
1095 West Pender Street
Vancouver, British Columbia
V6E 2M6

Incorporation documents

Information Technician
255 Albert Street
Ottawa, Ontario
K1A 0H2
Telephone: 613-990-9112

Please note that a service fee applies to such requests.

Access to Information and Privacy

Access to Information and Privacy Coordinator
255 Albert Street, 12th Floor
Ottawa, Ontario CANADA
K1A 0H2
Telephone: 613-998-4422

Media enquiries

See Media Room