Executive biographies

Jacqueline Friedland joined the Office of the Superintendent of Financial Institutions (OSFI) as Senior Director, Property and Casualty Insurance Group in October 2020. On April 1, 2022, she became Executive Director, Risk Assessment and Intervention Hub, Supervision Sector. In this role, Ms. Friedland leads the supervision teams for all federally regulated financial institutions, including insurers and banks, and federally regulated pension plans. 

Before joining OSFI, Ms. Friedland was President of J. Friedland Actuarial Consulting Inc., an advisory firm offering services in actuarial modernization, actuarial best practices, reserving, IFRS 17, pricing, risk management, economic capital modelling, and research. She is experienced in leadership development, lean management, actuarial target operating models, and governance frameworks. Before that, Ms. Friedland served as the Chief Risk Officer, Chief Actuary, and Chief Compliance Officer for RSA Canada, with responsibilities for risk, reserving, analytics, economic capital, and actuarial systems. Ms. Friedland also led personal and commercial lines pricing, research and development, and financial planning and analysis. She has more than 35 years of property and casualty insurance experience and has served in various roles with major insurers as well as in consulting practices. 

Ms. Friedland holds a Bachelor of Business Administration from the University of Georgia, and is a Fellow of the Casualty Actuarial Society, the Canadian Institute of Actuaries, and the Society of Actuaries. 

Theresa Hinz was appointed Executive Director, Regulatory Affairs Directorate in 2022. In this role, Ms. Hinz is responsible for regulatory guidance and non-financial risk management and accounting policy, regulatory approvals and legislation, and government relations.

Since joining the Office of the Superintendent of Financial Institutions (OSFI) in 2017, Ms. Hinz has held various senior roles within OSFI’s Regulatory Affairs Directorate.

Before joining OSFI, Ms. Hinz held senior legal positions in the financial industry, including Assistant General Counsel at Export Development Canada, and Senior Counsel at the global law firm Shearman & Sterling. She has extensive international experience in financial market regulation, supervision, and compliance.

Ms. Hinz holds a Master of Business Administration from the School of Management at HEC Paris, a Bachelor of Common Law and Civil Law from McGill University, Canada, and a Bachelor of Arts (Political Science and Economics) also from McGill University. She is a qualified lawyer in Ontario, New York, and England and Wales, and is registered with the Paris Bar.

Assia Billig was appointed Chief Actuary within the Office of the Superintendent of Financial Institutions in April 2019.

The Chief Actuary prepares actuarial reports on the Canada Pension Plan, the Old Age Security program, the Canada Student Loans Program, and pension and benefits plans for federal public servants, the Canadian Forces, the Royal Canadian Mounted Police, federally appointed judges and Members of Parliament.

Ms. Billig joined the Office of the Chief Actuary (OCA) in 2008, where she was involved in the preparation of statutory actuarial reports on the Canada Pension Plan and Old Age Security Program, as well as of the various national and international actuarial studies. Prior to joining the OCA, she worked in private pension consulting.

Ms. Billig is the vice-chair of the International Actuarial Association (IAA) Social Security Committee and the chair of the Technical Commission on Statistical, Actuarial and Financial Studies of the International Social Security Association.

Ms. Billig is a Fellow of the Society of Actuaries and the Canadian Institute of Actuaries. She has completed her undergraduate studies in Moscow State University and has PhD in Mathematics from University of Alberta.

Amar Munipalle was appointed Executive Director, Risk Advisory Hub (RAH), effective 2022. In this role, Amar leads a team of risk specialists whose mandate is to support Supervision by making capital and liquidity a centrepiece through financial risk assessments of federally regulated financial institutions (FRFIs) and federally regulated pension plans (FRPPs). The RAH is also responsible for developing and implementing OSFI’s Supervisory Framework, as well as providing support to supervisors in the financial resiliency assessment of FRFIs and FRPPs with methods, processes, and tools. RAH also houses the Supervision Institute which provides supervisors and supporting experts with supervision-specific knowledge, competencies, and tools that allow for effective and efficient risk assessment and intervention.

Amar joined OSFI’s Regulation Sector in December 2020 as Senior Director, Capital with a focus on banking capital policy development. In this role, he led the domestic implementation of Basel 3 reforms and changes to the insurance capital guidelines (i.e., LICAT, MCT, MICAT) to address the new IFRS 17 accounting standard for insurers which was implemented in 2023.

Before joining OSFI, Amar was Director, Capital Markets and Treasury Risk at the Canada Mortgage and Housing Corporation (CMHC), and was responsible for second line oversight of securitization, treasury, and investment risks. Prior to the CMHC, Amar worked for a large Canadian life insurer in various roles including asset liability management and asset management risks.

Amar is a Chartered Financial Analyst charterholder and has been a Chartered Alternate Investment Analyst since 2007. He holds a Master of Business Administration from the School of Management at HEC, Paris, and a Bachelor of Electrical Engineering from the University of Mysore in India.

Michelle Doucet was appointed Assistant Superintendent and Chief Operating Officer for Corporate Services in April 2022.

In this executive role, she is responsible for internal OSFI-wide core operating functions including Human Resources, Finance, Procurement and Contracting, Facilities and Administration, Security, IM/IT, Access to Information & Privacy, and Legal Services.

Ms. Doucet served as the Assistant Superintendent of Corporate Services at OSFI from 2016 to 2022. She previously worked at the Privy Council Office, Employment and Social Development Canada, Treasury Board Secretariat, the Department of Fisheries and Oceans and Library and Archives Canada.

Prior to joining the Federal Public Service in 1992, she worked as a lawyer in the private practice of Borden Ladner Gervais.

Ms. Doucet holds a Bachelor of Law Degree from Dalhousie University as well as a Bachelor of Arts in Political Science from St. Francis Xavier University.

Tracie Noftle was appointed Executive Director, Communications, Engagement and Stakeholder Affairs on April 1, 2022. In this role, she leads the Office of the Superintendent of Financial Institutions’ (OSFI) stakeholder affairs and communications functions.

Ms. Noftle first joined OSFI in November 2018 as Managing Director, Communications and Consultations. Since that time, she has been responsible for all aspects of OSFI’s external and internal communications.

Before joining OSFI, Ms. Noftle has held key executive positions in government communications and outreach since 2002, including at the Privy Council Office, Employment and Social Development Canada, Correctional Service Canada, and the Department of Justice. In these positions, she led enterprise-wide communications services and provided advice to effectively inform and engage with key audiences.

Ms. Noftle holds an Honours Bachelor of Arts degree in Political Science with a minor in Philosophy from Acadia University and a Master of Arts in Public Administration from Dalhousie University.

Ben Gully was named Deputy Superintendent of OSFI’s Supervision Sector in April 2022.

In this executive role, Mr. Gully supervises federally regulated financial institutions and private pension plans. He assesses and responds to financial and operational risks while making capital and liquidity adequacy assessments.

Before becoming Deputy Superintendent, Mr. Gully served as Assistant Superintendent of the Regulation Sector, as well as the Risk Support Sector.

Prior to his appointment as Assistant Superintendent in 2017, he was Chief Risk Officer at the Australian Prudential Regulation Authority (APRA) where he was responsible for enterprise strategy and risk, performance and quality assurance.

Previously, Mr. Gully spent 14 years at OSFI where he held senior roles with increasing responsibility, including as the head of large bank supervision. He played a lead role in developing OSFI’s supervisory practices in the areas of stress testing, risk management and risk analytics.

Prior to joining OSFI, he worked at the Bank of England on financial stability.

Mr. Gully holds a Doctorate in economics and a Master of Arts degree (Honours) from the University of St. Andrews, and a Master of Science degree in economics from the University of Glasgow.

Josée Turcotte was appointed Executive Director, Emerging Risk Operations Directorate in 2023. In this role, she is responsible for leading the Office of the Superintendent of Financial Institutions’ (OSFI) non-financial risk specialist response. She is also responsible for overseeing all new and emerging risks that have been prioritized for action, and for the development and implementation of OSFI’s regulatory response to them (such as climate, digital innovation, technology & cyber, operational risks, culture and compliance, and integrity and security). 

Ms. Turcotte is a respected leader with extensive executive management experience in legal policy, corporate governance, and regulation, particularly with respect to Canada’s financial sector. Ms. Turcotte has held several senior executive positions in both the financial sector and in the Ontario provincial government. She served for many years at the Ontario Securities Commission as the Secretary to the Commission and most recently as the Chief Legal Officer of the Alcohol and Gaming Commission of Ontario.  

Ms. Turcotte also served as the Senior Vice-President, Corporate Secretary, and Head of Governance at the HSBC Bank Canada, where she served on the Executive Committee and the Risk Management Committee, and on HSBC’s Global Corporate Secretary Executive Committee. There, she was accountable for the Corporate Secretary and Governance function, managing the Board of Directors and its respective committees. 

Ms. Turcotte holds a Master of Laws degree (LL.M.) in business law from Osgoode Hall Law School, a Civil Law degree with honours (LL.L.), a Juris Doctor degree with honours (J.D.) from the University of Ottawa and an ICD.D designation from the Institute of Corporate Directors. She also completed the Global ESG Competent Boards Designation (GCB.D), and the Competent Boards – Climate Designation Program. Ms. Turcotte is a member in good standing of both the Ontario and Quebec bars. 

Angie Radiskovic was appointed to the position of Assistant Superintendent and Chief Strategy and Risk Officer (CSRO) in April of 2022.

In this role, she will be responsible for work related to strategic planning, enterprise risk management, risk surveillance and quantification, as well as data and governance functions. The CSRO will provide an independent oversight function to ensure proper risk-taking limits are in place.

Ms. Radiskovic first joined OSFI in 1997 as a co-op student before going on to hold several positions related to the Canadian financial sector in both public and private organizations. Before being appointed to the role of CSRO, Ms. Radiskovic led the Non-Financial Risk Group. Prior to that, she supervised deposit-taking institutions, including as a Lead Supervisor for a Domestic Systemically Important Bank (DSIB). She also spent considerable time as an accounting policy advisor.

Outside of OSFI, Ms. Radiskovic’s experience includes working in Financial Services Assurance at Ernst & Young and at the Canada Deposit Insurance Corporation (CDIC) as the Managing Director, Resolution Preparedness.

Ms. Radiskovic holds a Bachelor of Arts from the University of Toronto and earned a Master of Business Administration from McMaster University. She is also a CPA and Chartered Accountant.

Kathy Thompson was appointed to the position of Assistant Superintendent for the new National Security Sector (NSS) on November 3, 2023.

In this role, she is responsible for developing the national security framework for OSFI to work with Government of Canada security and intelligence partners. She leads policy development and the provision of strategic advice and support to the Superintendent on national security matters related to Federally Regulated Financial Institutions.

Ms. Thompson has extensive experience in national security, intelligence, public safety, and law enforcement, with over 30 years of experience leading strategic and operational policy and functions, including over 22 years in the Canadian public service.

She has held senior executive positions in a variety of organizations, including as Associate Deputy Minister and Chief Administrative Officer for the Royal Canadian Mounted Police (RCMP), Associate Deputy Minister at the Public Health Agency of Canada (PHAC), Senior Assistant Deputy Minister for the Canadian Border Services Agency (CBSA), and Assistant Deputy Minister for Public Safety Canada. She was also a Director General at the Communications Security Establishment Canada for close to 10 years.

Ms. Thompson also has experience working in the financial intelligence sector as an executive at the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), where she led the development of FINTRAC’s original regulatory, strategic, operational, and accountability framework and policies.

Ms. Thompson holds a Bachelor of Arts, Law and Psychology from Carleton University, with a focus on Criminology and Criminal Justice.

Tolga Yalkin is the Assistant Superintendent of Regulatory Response Sector within the Office of the Superintendent of Financial Institutions.  Previously, he has held assistant deputy minister positions leading the COVID-19 Task Force at Health Canada and Workplace Policies and Services Sector at Treasury Board of Canada Secretariat.  

His career has spanned diverse fields, from quantitative to legal, including banking and finance, defense procurement, product safety regulation, and expenditure management.  He has taught law in Canada, Australia, and at Oxford, and speaks English, French, and Turkish fluently. 

He holds a Bachelor of Commerce (Hons) from the University of British Columbia, a Bachelor of Laws (Hons) from the University of Sydney, a Master of Laws and a Master of Philosophy in Law from Oxford University and is a member of the Government of Canada’s Recruitment of Policy Leaders Program.