Contact Us

​If you have a comment or a question for OSFI, you can contact us by telephone or fax, by mail, or by email.

If you have a complaint about a financial institution, please contact the Financial Consumer Agency of Canada (FCAC).

General enquiries

Phone: 1-800-385-8647 
TTY: 1-800-465-7735
Fax: 613-990-5591
Email: information@osfi-bsif.gc.ca

To access OSFI employees' telephone numbers, please search the Government​ Electronic Directory Services (GEDS)

Mailing addresses

Ottawa (Head Office)

255 Albert Street
12th Floor
Ottawa, Ontario
K1A 0H2
Telephone (reception): 613-990-7788

Toronto

Suite 1900
121 King Street West
Toronto, Ontario
M5H 3T9
Telephone (reception): 416-973-6662

Montreal

2001 Robert-Bourassa Boulevard
Suite 530
Montreal, Quebec
H3A 2A6
Telephone (reception): 514-283-4836

Vancouver

P.O. Box 11
1095 West Pender Street
Vancouver, British Columbia
V6E 2M6

Incorporation Documents

Information Technician
OSFI
255 Albert Street
Ottawa, Ontario
K1A 0H2
Telephone: 613-990-9112
E-mail: information@osfi-bsif.gc.ca

Please note that a service fee applies to such requests.

Access to Information and Privacy

Access to Information and Privacy Coordinator
OSFI
255 Albert Street, 12th Floor
Ottawa, Ontario CANADA
K1A 0H2
Telephone: 613-998-4422
E-mail: atip.aiprp@osfi-bsif.gc.ca

Media Enquiries

See Media Room