Office of the Superintendent of Financial Institutions
If you have a comment or a question for OSFI, you can contact us by telephone or fax, by mail, or by email.
If you have a complaint about a federally regulated financial institution, please visit the Filing a complaint about financial products and services webpage from the Financial Consumer Agency of Canada.
TTY: 1-800-465-7735 Fax: 613-990-5591 Email:
To access OSFI employees' telephone numbers, please search the
Government Electronic Directory Services (GEDS)
255 Albert Street 12th Floor Ottawa, Ontario K1A 0H2 Telephone (reception): 613-990-7788
Suite 1900 121 King Street West Toronto, Ontario M5H 3T9 Telephone (reception): 416-973-6662
2001 Robert-Bourassa Boulevard Suite 530 Montreal, Quebec H3A 2A6 Telephone (reception): 514-283-4836
P.O. Box 11 1095 West Pender Street Vancouver, British Columbia V6E 2M6
Information Technician OSFI 255 Albert Street Ottawa, Ontario K1A 0H2 Telephone: 613-990-9112 E-mail: firstname.lastname@example.org
Please note that a service fee applies to such requests.
Access to Information and Privacy Coordinator OSFI 255 Albert Street, 12th Floor Ottawa, Ontario CANADA K1A 0H2 Telephone: 613-998-4422 E-mail: email@example.com