Regulatory Reporting System (RRS)

Training Material

Secure Site Support

Contact Secure Site Support for connectivity issues, help with log in, or if you have not received your Secure Site account information.

RRS Support

Contact RRS Support for user access and technical issues with RRS.

  • Phone 1-855-865-8636 (between the hours of 8:30AM – 3:30PM ET) and follow the instructions to reach RRS Support.
  • Email: rrs-support@bankofcanada.ca

ReturnsAdmin Support

Contact ReturnsAdmin Support for issues related to OSFI specific financial returns, pension returns or all corporate returns.

  • Phone 1-613-991-0609 (between the hours of 8AM – 5PM ET) and follow the instructions to reach Financial; Pension; or Corporate Support
  • Email: ReturnsAdmin@osfi-bsif.gc.ca