Chapter 2: Our key accomplishments
In 2024-25, we continued to focus on the following strategic priorities, as outlined in our 2024-27 Strategic Plan:
- Integrity and security regime
- Supervisory renewal
- Culture
- Data management and analytics
- Critical functions
- Operational resilience
Integrity and security regime
Public confidence in Canada’s financial system relies on the integrity and security of its financial institutions. While financial institutions possess well-developed systems and processes to identify and respond to today’s complex and evolving risk environment, we support their understanding of current threats related to integrity and security, including risks of foreign interference. We also provide guidance on measures to strengthen their resilience. To manage their integrity and security risks effectively, we require financial institutions to implement appropriate policies and procedures as outlined in OSFI’s Integrity and Security Guideline.
Over the past year, we have examined national security issues affecting financial institutions we oversee by utilizing national security assessments and advice to inform our oversight activities. We have also collaborated closely with security and intelligence partners, as well as government departments and agencies. Our efforts have contributed to the GoC’s efforts to prevent, detect, and deter integrity and security threats against the financial sector.
Given the rapidly changing threat landscape, we initiated a range of activities in 2024-25 to address integrity and security risks:
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Continued to strengthen our relationships with security and intelligence partners to better assess integrity and security risks during approval processes and supervisory activities and to enhance the resilience of financial institutions to national security threats.
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Conducted holistic assessments of security risks posed by individuals and entities influencing financial institutions, with a particular focus on foreign jurisdictions.
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Facilitated classified threat briefings between the Canadian security and intelligence community and select financial institutions to discuss insights and assess geopolitical, cyber, and insider threats to them.
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Engaged in direct discussions and conducted targeted reviews and data analysis related to non-financial risks that underpin the integrity and security of financial institutions’ risk management.
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Collaborated with the private sector, Department of Finance, FINTRAC, and FCAC to deepen our understanding of how technology advancements, such as AI, could impact a broad range of risks related to integrity and security.
Supervisory renewal
We supervise financial institutions to determine whether they are in sound financial condition and comply with regulatory and supervisory requirements. Similarly, we oversee pension plans to confirm they meet minimum funding and other statutory obligations. A critical aspect of our supervisory work is evaluating the overall risk management practices of financial institutions to verify their alignment with the evolving risk environment in which they operate. As external risks and trends continue to change, establishing the right conditions and expectations, along with the consistent application of regulations and policies, is essential to enable timely risk responses and reinforce public confidence in the financial system.
Supervisory reporting
Part of our work involves sharing letters and other supervisory information with certain provincial regulators, where agreements are in place. Supervisory ratings and any changes to these ratings are communicated privately to the institution through written letters. These supervisory letters also serve to remind financial institutions of the legal prohibitions against inappropriate disclosure of supervisory information.
We similarly share information with foreign regulators under established agreements. Continuing our practice of convening colleges of supervisors to facilitate information sharing among regulators and to strengthen the supervision of Canada’s largest banks, we hosted five supervisory colleges in 2024-25. Financial institutions participate on a rotating basis to promote effective consolidated supervision.
2024-25 Supervisory activities
Measures | 2022-23 | 2023-24 | 2024-25 |
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Number of reviews completed | Over 130 | 140 | 174 |
Number of letters issued | 375 | 368 | 744Table 1 Footnote 1 |
Number of colleges hosted by OSFI | 7 | 3 | 5 |
Note: There were 20 staged institutions, as of March 31, 2025. |
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Table 1 Footnotes
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A supervisory approach for the future
Good prudential supervision is vital to protect the safety and soundness of Canada’s financial system. On April 1, 2024, we implemented the most transformative overhaul of our supervisory approach in 25 years with the introduction of our new Supervisory Framework. The modernized framework applies to both financial institutions and pension plans and is tailored where necessary to reflect the evolving risk dynamics, and distinctive characteristics of deposit-taking financial institutions, insurance companies, and pension plans.
While our new framework is still principles-based and forward-looking, it is designed to respond quickly to the most serious risks and provide greater transparency to financial institutions through the following:
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A 5-point scale Tier Rating that guides our work to identify risks and helps us apply our risk appetite. The tier rating is based on size, complexity, and potential for contagion.
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An expanded 8-point Overall Risk Rating scale for more nuanced risk assessments and better integrated critical risk categories such as business risk and operational resilience.
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For larger financial institutions, we include ratings for business risk, financial resilience, operational resilience, and risk governance.
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The Intervention Stage Rating continues along the existing scale; however, the new framework is more responsive to changes in risk, meaning financial institutions are likely to see their rating change more frequently, helping them address outcomes related to supervisory concerns.
Monitoring regulatory capital
We continuously monitor financial institutions’ regulatory capital positions and respond promptly to ensure they effectively manage risks and maintain financial resiliency.
To support this work, in 2024-25, we released the following guidelines:
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We published the OSFI guideline on International Financial Reporting Standards 17 (IFRS 17) Insurance Contracts in November 2024, which strengthens stability of the financial system. The guideline clarifies the accounting for certain insurance products and transactions to address concerns identified by stakeholder during the IFRS 17 transition project in Canada. The guideline also marks the completion of a seven-year project aimed to align accounting standards for all IFRS filers globally and support well-informed decision-making related to capital buffers for insurers, strengthening the stability of the financial system.
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We published the final Life Insurance Capital Adequacy Test Guideline in November 2024, which came into effect on January 1, 2025. The revision includes a new framework to determine capital requirements and improve segregated fund guarantee risk sensitivity for life insurers, adjusts the available capital calculation and the Base Solvency Buffer, and includes transition measures.
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Following public consultation that closed in September 2023, we published the final guideline on the Capital and Liquidity Treatment of Crypto-asset Exposures – Banking Guideline and Capital Treatment of Crypto-asset Exposures Insurance Guideline in February 2025 (with an effective date of November 2025 to January 2026). The final guideline aims to make sure that banks and insurers hold adequate capital and implement the appropriate liquidity treatment for their crypto-asset exposures.
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Throughout 2024-2025, we consulted with stakeholders on our draft guidelines that incorporated the Basel Committee on Banking Supervision final Pillar 3 standard on crypto-asset exposure disclosures by financial institutions, published in August 2024. As a result of the feedback received, we published final amendments to the Pillar 3 Disclosure Guidelines for domestic systemically important banks (D-SIBs)Footnote 1 and small and medium-sized deposit-taking institutions (SMSBs) in February 2025. The guidelines incorporate the crypto-asset disclosure requirements effective for the fiscal Q1 2026 reporting period.
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We announced a 60-day public consultation on proposed revisions to the Capital Adequacy Guideline in February 2025. At the same time, we deferred scheduled increases to the Basel III capital floor and committed to providing affected banks with at least two years’ notice before resuming any increases. While the proposed revisions are likely to enhance the financial resilience and stability of Canada’s financial system, there remains uncertainty about whether other jurisdictions will fully implement Basel III. Final implementation was paused to confirm that Canada’s banks will be well positioned to compete internationally.
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We issued the revised regulatory notice on commercial real estate (CRE) lending in November 2024, to clarify and reinforce expectations around forbearance practices for CRE lending. The updated expectations highlight the importance of prudent forbearance practices, including sound internal policies, limits, risk governance, and monitoring.
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We continued to provide guidance on risk management practices, such as the release of Guideline E-21: Operational Risk Management and Resilience to minimize the frequency and intensity of disruptions and losses and consider critical operations. We also released Guideline B-15: Climate Risk Management, which focuses on building resilience against climate-related risks to financial institutions.
To see our complete list of current guidance for financial institutions, consult OSFI’s Guidance library.
Policy modernization
Our Policy Modernization initiative aims to improve how we develop policy by focusing on timely, risk-based regulatory responses using the appropriate policy instruments. It seeks to ensure the right response, with the right tools, for the right risks, at the right time by:
- Providing enhanced predictability and transparency in our policy processes.
- Removing redundancy, duplication, and ineffective regulatory expectations.
- Offering greater clarity, focus, and accessibility in our policy documents.
As part of this initiative, we conducted a Policy Review, rescinding 20 guidelines and advisories assessed as outdated, redundant, or no longer fit-for-purpose. To enhance transparency and predictability, we adopted a new approach where we issue draft and final guidance and announcements on predetermined quarterly dates. These releases are followed by a dedicated industry day during which our experts are available to answer questions from stakeholders. In 2024-25, we held three successful and well-attended industry day events.
Supervision institute
The Supervision Institute supports our supervisors in achieving excellence in prudential supervision by providing essential tools, training, resources, and technologies. A new Supervision Institute portal was launched in April 2024 to support employees involved in supervision. As part of this effort, we introduced the Supervision Apprenticeship Program, a two-year program that trains apprentices through structured learning and developmental activities to deepen their supervision expertise. Additionally, we piloted the Supervision Human Library app, where subject matter experts within the organization act as “books” that can be “borrowed” to ask questions or learn more about certain topics. Finally, in March 2025, we released the OSFI Style Guide to support consistent drafting and formatting of supervision documents, including supervisory letters and external reports.

Chelsea Jones, Specialist, Enterprise Risk Management

Varesh Kumar Beeharry, Actuarial Officer, Social Insurance Programs

Bindi Doshi, Manager, Culture, Diversity, Equity and Inclusion, HR Planning, Programs, Systems and Analytics
Culture
Culture remains central to advancing our mandate and achieving consistent success. By drawing on our critical success factors—grit, urgency, and integrity—while cultivating a growth mindset and embracing diversity, equity, and inclusion, we will continue to strengthen and evolve our culture journey.
Human capital strategy
We support the advancement of our employees through knowledge and skills development. Throughout 2024-25, our 2024-27 Human Capital Strategy focused on enhancing the employee experience. We refreshed our leadership competency model to reflect our critical success factors of grit, urgency, and integrity. Through more consistent onboarding, we created a more personal and experience-driven process that integrates new onboarding guidance for managers and employees. We also modernized our Human Capital Management System (HCMS), the digital application that underpins our human resources, and initiated a new HCMS WorkDay project that will be launched in fiscal year 2025-26.
Employee pulse check
Our third Employee Pulse Check questionnaire results were released in February 2025 with a high response rate of 80% - the highest completion rate for any employee feedback survey in five years. The results provided our leadership team with valuable insights into what makes our culture strong and where our focus areas should be. A large majority of our employees feel they can have a positive influence on their team’s work and are motivated to work to their full potential. We were also pleased to hear that most employees are clear on what they are accountable for and have positive views about their immediate supervisors. Our efforts will continue to set necessary conditions that enable our employees to thrive and feel well-supported in their roles.
Culture action plan
Our Culture Action Plan 2024-26 outlines five objectives aimed at building on our strengths and addressing opportunities for growth. As part of this effort, we held two all-staff events featuring Canadian athletes as guest speakers who embody our critical success factors and culture through their personal journeys. Additionally, we supported employees by promoting foundational culture training.
Official languages
We advanced key activities set out in our first Official Languages (OL) Strategy and Action Plan to support linguistic inclusion and foster a workplace where both official languages thrive. Our efforts included continuing to offer language training and exchange opportunities, providing OL tools and resources, and encouraging bilingualism. We also celebrated International Francophonie Day by sharing employee-written blogs reflecting on their French heritage, lived experiences, and personal reflections.
Accessibility, equity, diversity, and inclusion
In 2024-25, we continued to advance on commitments outlined in our Diversity, Equity & Inclusion Strategy 2022-2025 and Action Plan. We engaged employees through our first Annual Accessibility Survey, which measured progress on the seven accessibility priorities of the Accessible Canada Act and gathered feedback on inclusivity, and new technology options. Additionally, we fulfilled commitments from our 2023-25 Accessibility Plan by collaborating with employees and experts to evolve our policies, programs, and services.

Peter Routledge, Superintendent, speaking at the BMO Capital Markets Canadian Bank CEO Conference (left) and at the GRI Summit (right).
Data management and analytics
Data in the financial sector is growing at an unprecedented rate. As a data-driven organization, we continue to invest in and expand our data and analytic capabilities to keep pace with digital innovation. This empowers us to regulate and supervise effectively in a rapidly evolving digital landscape. Our teams actively explore the application of emerging digital technologies within the financial industry to enhance both efficiency and effectiveness in our work.
Data collection modernization
In collaboration with Financial Information Committee (FIC) partners including the BoC and CDIC, our new data platform will enable analytical research and insight-generation, while simultaneously eliminating most ad hoc data requests to regulated financial institutions.
Launched in 2023, we continued to work alongside our FIC partners on the data collection modernization (DCM) initiative, with the goal of replacing our data collection technology and enhancing our regulatory data assets.
In 2024-25, we advanced the DCM initiative through close collaboration with our partners, and achieved the following:
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Identified new data initiatives, clarified project requirements and completed the Memorandum of Understanding/DCM project charter to align expectations for data granularity, data standards, and data quality enhancements, helping us move towards modernizing our data technology platform and enhancing our data processes.
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Finalized the public procurement process for a new regulatory reporting system (RRS) platform.
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Prepared for the transition of existing regulatory data returns from the RRS to the new technology platform and established a new data collection operations team to support the legacy RRS.
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Completed a consolidated overview of regulatory data initiatives and set out implementation timelines for key data projects.
As we roll out data projects to support the DCM initiative in the coming years, learning more about how and when it would be appropriate to retire or decommission low-value data sets or data points will be important. We’ve met with business areas across the organization to better assess long-term data enhancements and opportunities for rationalization, which will enable the development of a holistic understanding and facilitate effective planning for both the short and long term.
Data literacy strategy
We launched our Data Literacy Strategy in 2024-25 designed to help employees develop their ability to understand and communicate with data. As part of this initiative, we developed Foundational Data Literacy Training and a Data Literacy Competency Model that outlines data literacy personas and their associated competencies, enabling personalized learning paths for all employees. We will continue integrating the Data Literacy Competency Model into our human resource processes to clarify data skills required for specific roles and to support employees across our organization.
AI strategy
The adoption of AI in the financial sector is changing how financial institutions conduct core business operations and manage risk. While AI offers many advantages—such as enhanced risk management and operational efficiencies—it also introduces new risks that must be carefully identified and managed. By recognizing digital innovations within our existing regulatory framework, we can better assess the nature and sources of these risks, establish clear expectations for risk management, and guide oversight.
In 2024-25, we released our AI Strategy, which provides a comprehensive strategic vision for the responsible adoption of AI within our organization. This strategy builds trust by balancing innovation and opportunity with robust governance and risk management. It also supports our employees by increasing capacity for high-value work through AI-assisted automation of repetitive and time-consuming tasks. Consequently, this approach creates opportunities for skill development, encourages innovation, and advances our data analytics capacity—enabling stronger and more informed decision-making.
We introduced a series of new tools in 2024-25 to support the responsible use of AI by our employees:
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Released a new Artificial Intelligence Acceptable Use Policy and AI Ethics Code of Conduct.
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Developed an AI Use Case governance process.
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Launched Microsoft 365 Copilot Chat, a secure, generative AI tool to simplify day-to-day tasks for employees.
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Piloted generative AI chatbots and machine learning models to support monitoring and reviews, and other activities.
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Facilitated a series of online training for employees including AI Prompt Engineering training, mandatory AI Ethics training, and information governance training.
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Launched a new OSFI AI Insight Podcast in January 2025 to keep employees updated on the latest AI developments, risks, and trends.
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Hosted the first Data & AI Week to engage staff through keynotes, panels, and interactive sessions that emphasized the role of analytics and AI in regulatory work.
Critical functions
We are responsible for ensuring that we have the capacity and capabilities to continue to deliver critical functions amid crisis events.
Domestic stability buffer
In June 2024 and December 2024, we announced that the Domestic Stability Buffer (DSB) would be maintained at 3.5%. This level was first announced in June 2023 and reinforced in December 2023. The DSB decisions for June 2024 and December 2024 were supported by an assessment of systemic risks and vulnerabilities in the financial sector. We also implemented an enhanced governance process around DSB recommendations, expanded the selection of key macroeconomic and financial indicators, and developed a comprehensive internal application to share information in one space.
Financial Sector Assessment Program
The Financial Sector Assessment Program (FSAP) is a comprehensive assessment of Canada’s financial system conducted by the International Monetary Fund (IMF) every five years. Throughout 2024-25, we were a key contributor into Canada’s 2025 FSAP response. Teams across our organization provided expert input into questionnaires, participated in on-site meetings, and satisfied many data requests covering topics such as banking, insurance and pensions oversight, cyber risk, climate risk, crises preparedness, systemic liquidity, and systemic risk.
Initial 2025 FSAP findings showed that Canada has a strong and well-regulated financial system that has demonstrated commendable resilience. Notably, the IMF praised OSFI’s work and our new Supervisory Framework, highlighting that supervision of financial institutions in Canada is well-functioning and mature.
Real estate and housing
We remained vigilant in monitoring and addressing heightened risks in the real estate mortgage lending environment. This included monitoring the risk profile of financial institutions’ RESL activities and reinforcing expectations on sound residential mortgage underwriting and account and portfolio management practices. We introduced a new measure to limit the amount of leverage in lenders’ mortgage originations. These loan to income (LTI) limits took effect in financial institutions’ fiscal first quarter 2025 reporting period. We continue to work with financial institutions on their measurement and reporting of LTI limits. Given the size of RESL portfolios and the importance of housing to the Canadian economy, ensuring that banks prudently manage the amount of leverage in their RESL portfolios is essential to the overall resilience of Canada’s financial system.
Stress testing
Stress testing provides critical insights into systemic risks by evaluating actions that banks would take under severe but plausible scenarios. These exercises help inform policy decisions and supervisory priorities.
Over the past year, we redesigned the macro stress test exercise by developing and validating new scenario creation models through external experts, and by upgrading the associated schedules and instructions. The updated exercise will launch in fall 2025 and is expected to enhance banks’ financial resilience to future shocks. We also developed and executed a geopolitical risk stress test, improving our ability to understand and prepare for evolving geopolitical threats. In addition, we conducted targeted stress testing and sensitivity analysis to assess the potential impact of tariffs on banks’ capital ratios and the possible implications to the DSB.
Stakeholder affairs
Throughout 2024-25, we streamlined our approach to stakeholder affairs through the launch of our stakeholder Relationship Management Tool across the organization. This tool enabled us to capture key engagement information data to support evidence-based decision-making and to coordinate our stakeholder engagement more strategically, helping us to manage our public presence effectively.
Operational resilience
Enhancing our organizational resilience is essential to effectively navigate today’s dynamic and increasingly complex risk environment. Our ability to fulfill our mandate and maintain operational continuity amid disruptions and unforeseen events depends on the strength and reliability of our most critical functions, systems, and activities. Key operational risks we face include business continuity, third-party dependencies, and information security. To mitigate these risks, we continuously enhanced our risk management and governance practices and identified risk-based actions needed to sustain operational resilience.
Enterprise risk management
Our approach to enterprise risk management (ERM) is principles-based and comprised of four key components: a three lines model, risk appetite statement, risk management process, and risk culture. The three lines represent those responsible for owning and managing risks (first line), overseeing risk management practices (second line), and providing independent assurance of risk management (third line). Together, with a strong governance structure, this framework helps us deliver on our mandate while safeguarding against potential risks and pursuing opportunities for growth.
Key ERM activities that we undertook in 2024-25 include the following:
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Released our ERM Framework and ERM Policy. These core elements of an ERM function support the proactive management of risks across strategic and operational areas and foster resilience. They establish guiding principles to manage both internal and external risks in alignment with our risk appetite.
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Developed an integrated reporting strategy, including risk reporting dashboards and heatmaps, in-depth research and assessment of key risks, and a new Chief Risk Officer quarterly report that brings together the identification, assessment, and monitoring of key internal and external risks and recommended actions to address the most pressing risks.
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Continued collaboration between risk owners and the second line to strengthen risk management integration and further build resilience.
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Conducted our annual Risk and Control Self Assessment, focusing on building risk management capacity across sectors through tailored training on the enhanced methodology and supporting tool.
Angie Radiskovic, Assistant Superintendent, Chief Strategy and Risk Officer (CSRO) and Acting Assistant Superintendent, Regulatory ResponseThis year's CRO Roundtable reinforced the power of shared knowledge and leadership. As we look ahead, we must continue to challenge our thinking and work together to strengthen risk management across our respective organizations
Second International Financial Regulators Chief Risk Officer Roundtable
The second annual International Financial Regulators Chief Risk Officer Roundtable underscored OSFI’s continued progress in advancing enterprise risk leadership. The two-day event brought more than 30 financial regulators from around the world together (in person and virtually) to share unique expertise and discuss key developments in managing financial risks. Productive discussions focused on supervision and policymaking, internal controls, addressing third-party and people risks, as well as strategies for effective resource management. The roundtable highlighted the importance of collaboration and information-sharing among international financial regulators for a more resilient financial system. The third annual international Chief Risk Officer Roundtable is planned for Spring 2026.

The second International Financial Regulators Chief Risk Officer Roundtable was hosted by OSFI in Toronto, Ontario on March 4-5, 2025.
Information security
Improving our information security posture remains a top priority amid the global rise of increasingly sophisticated and prevalent cyber threats. Digital spaces have become battlegrounds for increasingly targeted attacks and disruptions. To safeguard our most critical functions and uphold strong information security, we must maintain cyber vigilance and continue strengthening the resilience of our information management/information technology (IM/IT) systems.
We enhanced our cyber and corporate security capabilities in 2024-25 through the following investments:
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Integrated cyber security engagement into all projects and programs, ensuring security validation for all solutions prior to rollout.
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Established a Tiger Team to address OSFI’s current cyber security risk profile, which developed a comprehensive strategic action plan to guide future cyber-related investments, ensuring alignment with identified gaps in the existing cyber security posture and reinforcing OSFI’s overall cyber defense capabilities.
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Initiated a comprehensive Insider Risk Management Program aligned with industry standards, GoC policies, and current threat mitigation practices for regulated financial institutions.
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Enhanced employee awareness about their role in ensuring our corporate security and informing them how to detect cyber threats, such as phishing scams.
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Mandated obligatory training for all employees on cybersecurity and security awareness, focusing on how to protect ourselves and our information and assets.
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Updated our Security Management Policy to clarify responsibilities and help employees classify and handle information based on sensitivity.
Office of the Chief Actuary (OCA)
The OCA operates as an independent actuarial centre, producing actuarial studies and reports, and providing actuarial advice that supports sound decision making. In 2024-25, the OCA conducted the following:
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Initiated work on the triennial Actuarial Report on the CPP as at 31 December 2024, which projects CPP revenues and expenditures over a 75-year period based on assumptions from historical and projected demographic and economic trends.
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Organized an interdisciplinary seminar in September 2024 on Demographic, Economic and Investment Perspectives for Canada, bringing together representatives from federal, provincial, and territorial governments, along with leading experts in the field. Participants exchanged professional insights and reflected on emerging trends.
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Prepared timely and accurate actuarial information on the cost of public programs and government pension and benefit plans by submitting the following actuarial reports to the President of Treasury Board for tabling before Parliament in 2024-25:
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Submitted the 2025 Actuarial Report on the Employment Insurance Premium Rate to the Canada Employment Insurance Commission that was published in September 2024 and submitted the Actuarial Report on the Canada Student Financial Assistance Program as at 31 July 2023 to the Minister of Employment, Workforce Development and Official Languages, which was tabled before Parliament in September 2024.
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Submitted various actuarial reports to the Office of Comptroller General for the purpose of Public Accounts of Canada, presenting the obligations and costs, as at 31 March 2024, associated with federal public sector pension and benefit plans including future benefits to veterans.
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Published an actuarial study on the potential impacts of climate change on assumption-setting process of the OCA.
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Assisted several government departments in designing, funding, and administering the plans and programs for which they are responsible. Client departments included federal and provincial Departments of Finance, Employment and Social Development Canada, Treasury Board Secretariat, Veterans Affairs Canada, National Defence, Royal Canadian Mounted Police, the Department of Justice, Public Services and Procurement Canada, and Health Canada.
Internal audit
Risk based internal audit plan
As the third line in our three lines model, our Internal Audit (IA) group provides independent assurance and advice on the execution of our mandate and operations, and aims to strengthen our organizational governance and control environment. Using agile auditing, the IA group prioritizes increased collaboration, flexible approaches, and continuous learning.
Our 2024-26 Internal Audit Plan, released in June 2024, aligns to OSFI’s 2024-27 Strategic Plan and reflects the evolving risk environment. The plan was developed through a comprehensive analysis of all sectors, management activities, processes, policies, and control functions. The plan identifies four thematic areas for internal auditing over the next two years: including information management and technology, core functions, internal services and financial management, as well as risk management.
Canadian Audit Quality Roundtable
We co-hosted the sixth annual Canadian Audit Quality Roundtable in Toronto on October 21, 2024, alongside the Canadian Securities Administrators and the Canadian Public Accountability Board. The roundtable brought together financial regulators, audit firms and key stakeholders to explore current and emerging risks and their impact on audit quality in Canada. Discussions covered the impact of technologies like AI, climate-related risks in financial audits, and the evolving role of external auditors in capital markets, including growing demand for assurance services.

Fan Bai, Principal Analyst, Insurance

Julia Kim, Officer, Approvals Division

Jasmine Pan, Specialist, Insurance Risk and Capital and Pension Risk

Kim Hennigar, Manager - Corporate HR, Policy and Program, Workplace Effectiveness